Privacy Policy & Cookie Compliance

Privacy Policy

This privacy policy sets out how Spinal Homecare uses and protects any information that you provide when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Your name
  • Your contact information, such as your email address, phone number and postal address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

Use of personal information

We use the personal information we collect via the website for the purposes of: Providing, developing, improving and personalising our services and the website providing you with information about our services
dealing with your enquiries and requests generating anonymous reports about use of the website and its features using your contact information for recruitment purposes.

Security and confidentiality

All of our employees who have access to and are associated with the processing of this data, are obliged to respect the confidentiality of such data in line with the Data Protection Act 1998 and the Data Protection Principles set down in the act. Spinal Homecare safeguards the security of the personal information you provide to us with physical, electronic and managerial procedures. We use industry-standard Secure Sockets Layer (SSL) encryption on all pages where we collect personal information.

Cookie Compliance

We use cookies to collect anonymous visitor statistics via Google Analytics to help us improve our site. By using our website, you agree that we can place these cookies on your computer. Please refer to your browser’s Help function, or visit  www.aboutcookies.org  for further details on how to control and delete cookies.

What are these cookies called, and what do they do? 

_utma  tracks the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. It expires after 2 years.

_utmb  and  _utmc  track how long a particular visit takes.   _utmb  expires after 30 minutes, _utmc  expires once you close your browser.

_utmz  tracks which site or search engine the visitor came from, the link clicked or keyword used, and the visitor’s geographic location. It expires after 6 months.

These four cookies are placed by  Google Analytics and help us understand how visitors interact with our website. Google Analytics does not collect personally identifiable  information, and we do not share our collected data with Google.  Read more about Google Analytics  or download the  Google Analytics Opt-out Browser Add-on.