All of our newly recruited PAs (Personal Assistants) are required to attend our Induction Course held at head office in Kendal Cumbria. You will be paid to attend plus we will cover the cost of accommodation whilst training and your return travel expenses, but we require you to be available to work for a period of at least 12 weeks following the course working two weeks on, one week off.  

The training course provides an opportunity and an environment of support for new recruits to develop their own knowledge, skills and confidence. Enabling them to provide the appropriate support and assistance, under the direction from a client with a spinal cord injury.

The course content is comprehensive and designed to meet the specific needs of our clients with spinal cord injuries and the Skills for Care - Care Certificate Standards. 

Some of the topics covered;

  • What is a Spinal Cord Injury
  • Autonomic Dysreflexia
  • Assisted cough
  • Bowel Care Management
  • Bladder Care Management
  • Pressure Care Management
  • Emergency First Aid
  • Medication
  • Safeguarding
  • Moving and Handling
  • Health and Safety
  • Equality and Discrimination
  • Person Centred Values


Our training is delivered and lead by a team of trainers that bring their own knowledge as care managers and their own hands on experience of working as PAs themselves, directly with our clients for the past 10 years to the training.

Our trainers assess the new PAs throughout the course week, by observation and feedback of theory based tasks and the PAs knowledge and understanding through participation in group discussions and activities and the completing of written questions.

One of the highlights of the course week that new PAs have identified as a valuable experience for them is the day they get to spend with one of our clients. This provides an opportunity for the new PAs to ask the client questions and learn through the client’s own experience of the practicalities of managing and directing their own care and support needs at home. 

Training dates: 

06th - 10th November 2023

27th November - 01st December 2023

04th - 8th December 2023







Spinal Homecare is an approved centre and work with NCFE an awarding body to support our PAs to continue their professional development. After working for us for 6 months our PAs have the opportunity to start studying for the QCF Diploma in Health and Social Care and we offer the Level 2 and Level 3.

What is the Diploma in Health and Social Care?

The QCF Diploma in Health and Social Care Level 2 or 3 is a nationally recognised qualification based on the Health and Social Care National Occupation Standards approved by Skills for Care & Development. It is recognised by care providers, the Care Quality Commission (CQC), and nursing universities. These qualifications are designed to equip learners with the skills and knowledge needed to care for others in a broad range of health or social care settings. It is based on credits and each unit has a number of credits that can be achieved. There are both mandatory units and optional units that can be done.

What does the qualification cover?

This qualification develops the knowledge and skills needed when working with adults in health and social care environments. It covers a wide range of areas including supporting individuals with their physical and emotional care, daily living needs and health care procedures.

It has three pathways:

  • Generic Health and Social Care
  • Dementia
  • Learning Disability

What our PA’s need to do before they start the diploma?

  • Let your supervisor know that you are interested in doing the award and for them to put you on the waiting list
  • Familiarize yourself with the qualification
  • You will need to work with a client on a regular basis and have their permission to do the award as your assessor needs to observe you working with your client.
  • Sign a training agreement